Brand Summary

We clean windows. We clean windows simply because we are the best at it. We believe that if you are the best at something that should be the primary focus to leverage success without diluting your attention. Our service offering has expanded into Gutter Cleaning, House Washing, and Pressure Washing services. We use cutting edge technology to deliver all of our services, and remove the need for ladders, buckets, and harsh chemicals with our state of the art 3 stage filtration system, water fed and ultra-light carbon fiber poles, and Elite Job Pods, which are all the tools a technician needs (for a day of servicing) on four wheels. Our tag line is Cleaner.Safer.Better.

We service two main markets. The first is Residential clients. Everyone who has a home has windows and very few enjoy cleaning them. Previous to the Elite system, the price to clean the windows on your home was higher than most were willing to pay for the service. The cost balance was off for the average homeowner was just off. Now, with the technological advantage of a transparent, flat rate pricing model we are able to service a thousands of people who were simply priced out of the market previously. We get through the door with our competitive exterior window cleaning price then we wow clients with our amazing customer service and that's what keeps our residential customers coming back year after year after year.

The second market is the Commercial sector. If you look around your city, you will quickly realize that the world is made of Glass and in the commercial sector this glass is generally cleaned annually or bi annually to keep buildings and storefronts looking their best. At scale, Commercial window cleaning should equal roughly 50% of your revenue. These customers range from Property management companies, hospitals, Municipal Agencies to Colleges and Universities.

We have a trained sales staff in our call center who convert more than 80% of incoming leads into booked jobs on the first call but the support is far from over there. Our agents also route map the franchises schedule to maximize profitability and lower windshield time. We nurture each customer from initial contact to post service invoicing to make sure they feel the “above and Beyond” service at each step through reminder calls, thank you calls and review requests.

More recently, Elite has joined forces with Home Services expert, Happinest Brands. With over 200 collective years of experience in service-related businesses, and now nearly 1,000 locations across other service brands, Happinest has the expertise to help Elite take the next step and become a larger and more sophisticated system. The service lines have been expanded to include other exterior cleaning services such as gutter cleaning, house washing, and pressure washing.